Privacy statement
As part of our services, we process all kinds of data. Sometimes this includes personal data. This privacy statement informs you about this. Here you can easily read what (personal) data we process per topic. We also explain what we do with your data and how you can keep control of it. Is the information you are looking for not listed here? Then send us your question via info@piimsacademy.com.
Registration for training courses
When you register for a course at Piims Academy, we will process some of your personal information. It is our responsibility to ensure that this is done carefully. This privacy statement explains what information we process, why we need it, what we do with it and how you can control it.
What data we collect and why we use it
The table below describes what personal data we process. In general terms, we need your data to provide you with the training you have registered for. Below we explain exactly what we need each piece of information for.
| Data | Processing purpose |
|---|---|
| Nickname, full initials and surname | Preparing the training agreement. Preparing your diploma. Checking your identity during the exam. |
| Date of birth | Checking your identity during the exam. Making your diploma unique. |
| Address, postal code and city | Sending study materials and your diploma. |
| E-mailadres | MCommunicating with you about the training. Communicating with you about topics related to the programme. If you do not want the latter, you can object. More information on this can be found under the heading 'How to keep control of your data'. |
| Phone number | Conducting an intake interview. Reporting any absences. |
| Training data such as attendance, implementation portfolio, exam results | Justification for decisions to award or not to award a diploma. |
Who we share your information with
If you pass your exam and you give us permission to do so, we will share your name, date of birth and diploma with Brand Compliance BV for inclusion in the Brand Compliance ‘BC 5701 Professionals Register’. We will not share this information with your employer, even if they are paying for the training.
How long we keep your personal data
We will keep all data relating to the training you have taken for 15 years after our last contact with you. The purpose of this is to support decisions on whether or not to award a diploma and to replace any lost diplomas.
If you ask us to destroy your data earlier, we will of course do so. You can find more information about this under the heading ‘How you can control your data’.
We are required to retain all data relating to the financial settlement of the training for a period of 7 years.
If your application does not result in a place on a training, we will destroy your data within 2 months of the end of your application.
How to keep control of your data
The following rights apply to the data we process about you in relation to training courses.
The right of access
The right to rectification *.
The right to erasure *.
The right to restrict **.
The right to object **.
* Does not apply to data relating to the financial processing of the training contract.
** Applies to the use of your data for marketing purposes and to any data we may use inappropriately.
To find out exactly what these rights are and how you can exercise them, please see the ‘‘Control your data’.
This information was last updated on 02-12-2024.
Putting your name on the waiting list
Is the training you want to register for full? You can add your email address to the waiting list. You will then be notified if a place becomes available.
What data we collect and why we use it
For waiting list purposes we only collect your email address and the course you are interested in.
We use this information to notify you when a place becomes available.
To whom do we pass on your data
We do not share your data with anyone.
How long we keep your data
We will delete your data when your enquiry is no longer relevant. This will be the case if we have been able to offer you a place, or if the course has started without you being able to attend. We will notify you when we delete your registration.
How to keep control of your data
Do you want us to delete your data? Then send us an e-mail with that request from the e-mail address you used to register on the waiting list.
This information was last updated on 02-12-2024.
Sign up for updates
If you would like to be kept informed of developments relating to Piims Academy training courses, you can leave your email address with us for updates. We will then automatically inform you when there are interesting developments.
What data we collect and why we use it
For updates, we only collect your email address and the service(s) you are interested in.
To whom do we pass on your data
We do not share your data with anyone.
How long we keep your data
We will delete your information as soon as you instruct us to do so.
How to keep control of your data
You can remove your details by clicking on the ‘unsubscribe’ link at the bottom of our emails or by sending us an email from the email address you used to subscribe to the updates.
This information was last updated on 02-12-2024.
Using the contact form
If you have a question for us, you can ask it using the contact form on our website. When you do, we will use some personal information about you. Below we explain what this is and what we do with it.
What data we collect and why we use it
As part of our contact form, we only ask for your email address. We need this to answer your question or to contact you. You can also include other personal information in your message. Remember to include your name or telephone number if you would like to be called. We will only use the information you provide to answer your question and will not use it for any other purpose.
To whom do we pass on your data
We do not share your data with anyone.
How long we keep your data
We will delete your data as soon as your request has been dealt with.
How to keep control of your data
Do you want us to delete your data? Then send us an e-mail stating that you withdraw your request. We will then remove your data at the same time.
This information was last updated on 02-12-2024.
Use of the website and cookies
When you use our website, some cookies are placed. Because web browsers do not themselves store information about what you do on a website, certain information about your use of the website must be stored in small files. These files are called cookies. For example, your language selection or the contents of a shopping basket.
The Piims Academy website uses functional cookies and anonymous analytical cookies. We are not required to obtain your consent for the use of these types of cookies. Therefore, you will not see a so-called cookie banner on this website.
What data do we use for what
Functional cookies
Functional cookies are cookies that are used to make the website work properly. Consider, for example, the language in which the website should be displayed.
Analytical cookies
The website uses anonymous analytical cookies. This tells us how the website is being used and helps us make the website more useful and clearer. We use Google Analytics for this purpose and have set it up so that all cookies collect usage information anonymously.
To whom do we pass on your data
The cookies are stored on your computer and read by the website that set them. The functional cookies are read by Piimsacademy.com. The analytical cookies are requested by Google each time you visit the website, but these cookies are anonymous; they cannot be traced back to you.
How long cookies are stored
The cookies are stored on your own computer and are managed by your web browser. You can set your web browser to delete cookies. If you do not, the browser will delete the cookie at the time specified in the cookie itself. This period is different for each cookie.
This information was last updated on 02-12-2024.
How to stay in control of your data
To make sure that you are in control of the data that organisations process about you, the General Data Protection Regulation (GDPR) gives you a number of rights. Below is a brief explanation of the rights that may be relevant to you. If you want to know more about your rights, you can find more information here (on the website of the Dutch Supervisory Authority).
Right of access
The right of access means that you can ask us what personal data we are processing about you and to send you a copy of that data.
Right of rectification
The right of rectification means that you can ask us to correct your data if the data we hold about you is incorrect.
Right to erasure
If we process your data on the basis of your consent, such as for newsletters, or if we continue to process your data in error when it is no longer needed for the original purpose, you can ask us to destroy your data.
Right to restriction of processing
In some cases, you may want us to stop using your information, but not to destroy it. In these cases, there is a right of restriction. Your data will be frozen and not used until further notice. You can exercise this right if you:
- believe that the information we hold about you is incorrect;
- believe that we are using your information unlawfully;
- want to secure the data for, for example, legal proceedings.
Right to object
If you do not want us to process your data, you can object to this. We will always respect an objection to the use of your data for marketing purposes.
How to exercise your rights
Would you like to exercise one of your rights? It is very simple. Send us a message stating the right you wish to exercise and the data concerned. You will find our contact details at the bottom of every page on the website.
Identification when exercising your rights
The rights listed above apply to you in relation to the data we process about you. Due diligence requires us to verify your identity before responding to a request. If we do not do this, we may be disclosing your information to a complete stranger and that would be a breach of your privacy.
Turnaround time
We will always deal with your request regarding your rights as quickly as possible and within 30 days.
This information was last updated on 02-12-2024.
What if you have a complaint
Piims Academy is committed to ensuring that you are satisfied with our services. But providing services is done by people. So it may happen that something goes wrong and you are not satisfied with the way we have handled your personal data. There are three ways you can make a complaint:
Making a complaint to Piims Academy
The first step is always to make a complaint to us. Not only because we want to resolve your complaint, but also because the Autoriteit Persoonsgegevens (the Dutch Supervisory Authority) requires this as a condition for handling your complaint. We recommend that you make your complaint in writing. You can do this by sending us an email or a letter. You will find our contact details at the bottom of every page on our website.
Making a complaint to the Autoriteit Persoonsgegevens
If you are not satisfied with the way we have handled your complaint, you can also complain to the Autoriteit Persoonsgegevens. You can submit your complaint using a form on the Autoriteit Persoonsgegevens website.
Click here for more information about making a complaint to the Autoriteit Persoonsgegevens.
Click here for the Autoriteit Persoonsgegevens complaint form.
Before the Autoriteit Persoonsgegevens can deal with your complaint, you must first submit your complaint to us.
The handling of your complaint by the Autoriteit Persoonsgegevens may result in a fine for Piims Academy, but never in compensation for you. If you want compensation, you will have to go to court.
This information was last updated on 02-12-2024.